Air Academy launches fact find training programme

Air Academy has launched a new “fact find learning” programme in partnership with the Equity Release Council.

The programme, which is also accredited by the London Institute of Banking and Finance (LIBF), aims to support best practice for adviser fact finds across the later life lending market.

Air’s membership has grown to over 9,500 advisers who will now have access to the training programme to improve their skills and knowledge to make better use of fact finds as part of the wider advice process. It also encourages advisers to refine their existing approach by ensuring alignment with Consumer Duty responsibilities and the Council Adviser Checklist.

Developed out of a comprehensive review of Air’s online fact find, WriteRoute, the learning programme comprises seven modules covering topics such as soft skills, key discussion points, the legal process, product options and vulnerability, and is available exclusively to all Air members.

Head of the Academy Learning Programme, Dr Daniel Holden, said: “This is a major step forward for our industry, linking learning directly to practical business support, excellence, Consumer Duty, and compliance.

“It allows us to provide advisers with expert resources and tools to support their professional growth, helping them stay ahead in the later life lending market and unlock new business opportunities.”

Director of financial services at the LIBF, John Somerville, said: “[The programme] has been thoughtfully developed and provides invaluable support for the ongoing development of advisers working within the later life lending sector.

“As well as improving their core skills, undertaking the programme will help advisers consistently deliver good customer outcomes and meet their responsibilities under Consumer Duty.”

Director of risk, policy and compliance at the Equity Release Council, Kelly Melville-Kelly, added: “Increasing numbers of advisers are considering how they can become involved in the later life lending market, and we would encourage them to consider how they can not only gain the mandatory qualifications but also continue to upskill and build on their knowledge throughout their careers.”



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