United Trust Bank launches broker ‘Zoom Room’

United Trust Bank (UTB) has announced the launch of a broker ‘Zoom Room’, for mortgage and property finance brokers to virtually connect with UTB BDMs and underwriters.

The specialist lender’s Zoom Room is open from 10am to 4pm on Monday to Friday.

UTB said that a BDM or mandated underwriter will be online to talk through a product, get help with a tricky case, catch up on industry news and innovations or simply take a break for a chat about anything else during a remote working day. Brokers have been sent the Zoom Room ID and passcode.

“It looks like the days of working from home 100% of the time are numbered but it’s still going to be several months before BDMs and brokers are regularly meeting face to face,” commented UTB sales director – property intermediaries, Mike Walters.

“In the meantime, the UTB Broker Zoom Room provides an online space for brokers and property finance intermediaries to stay connected, even though they’re most likely at home.

“Some people have adapted well to remote working but for others COVID-19 and the various lockdowns have led to an increased feeling of isolation and loneliness.

“We think the Zoom Room will help brokers do more business but as the door is open all day, it’s somewhere brokers can go for a chat in their break time too.”

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