Sesame Network has launched an exclusive new integration with Mortgage Brain’s CRM system, The Key, as well as with digital identity expert, GBG.
The move will enable advisers to undertake seamless electronic identity and verification (EIDV) checks.
SesameNetwork said that the integration has been designed to improve the advice process and save its members time by helping them to run identity checks, store information, and receive guidance within The Key.
The integrated solution auto-populates important customer information, which removes duplication and reduces the likelihood of human error by only requiring data to be keyed once. Furthermore, the automatic return of results information to Mortgage Brain’s CRM system avoids the need for advisers to manually save and add documents further down the line.
More than 18,000 checks have now been completed via the new Key integration following its launch to Sesame members in May, and it already accounts for over 70% of all identity checks completed in the network.
Sesame Bankhall Group Chief Operating Officer, Richard Howells, commented: “We’re very pleased to be working in partnership with the experts at Mortgage Brain and GBG, to roll out an exclusive new solution that saves our members valuable time and improves the advice experience.
“This is another example of our commitment to continuous improvement, which is helping our members to work more efficiently and provide their clients with the best possible service.”
Mortgage Brain sales and marketing director, Neil Wyatt, said that Mortgage Brain is “passionate” about collaborating on projects that utilise technology in new ways to help save mortgage advisers time.
“Working on the EIDV integration with Sesame Bankhall Group is another great example of how continuously challenging traditional processes can yield powerful results,” Wyatt said.
GBG commercial director EMEA, Andy Chrascina, added: “We have seen an increase in demand for our remote identity verification solutions in the mortgage, conveyancing, and legal market as they undergo digital transformation accelerated by COVID-19.
“We are delighted to be able to support Sesame Bankhall Group in transforming the service they can offer their members and end users, providing a fast, safe and convenient digital experience.”
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