Sesame Bankhall Group (SBG) has announced the launch of a new support hub for advisers to ensure they are prepared for the “biggest mortgage refinancing opportunity of the decade”.

The hub will be available to PMS Mortgage Club and Sesame Network members and offers a range of educational tools and resources.

SBG stated that its hub will provide advisers with information to help the estimated 3.1 million UK customers who are coming to the end of a fixed rate mortgage before the end of 2023, with around £470bn of product transfer and remortgage business projected between now and the end of next year.

According to FCA data, around half of mortgages currently on fixed rates are to expire in the next two years. SBG said that its new mortgage refinance hub has been designed to give advisers the support they need to ensure borrowers are receiving help and advice.

Resources available on the hub include template letters to help advisers re-engage with clients, along with social media tools, frequently asked questions, and a product transfer matrix outlining when each lender typically contacts borrowers whose fixed rates are expiring.

“We are witnessing the biggest mortgage refinancing opportunity of the decade and it’s important for advisers to be prepared to support the millions of borrowers who will need advice,” commented strategic relationships director at SBG, Stephanie Charman.

“That is why we have launched our new and improved mortgage refinance hub, to give advisers the tools and resources to help them provide the best possible advice to clients and ensure they get the right deal.

“This is more important than ever at a time when mortgage rates are rising, and consumers are facing a cost of living squeeze, which means getting the best deal available for their individual circumstances could make all the difference.”

The launch of SBG’s mortgage refinance support hub is the latest in a series of new campaigns and services rolled out this year.

In July, SBG partnered with Eligible.ai to give PMS Mortgage Club and Sesame Network members access to its automated relationship management tool for their mortgage clients. This followed the launch of SBG’s Protection Pledge campaign earlier this year, which includes support to help advisers discuss the importance of protection as living costs continue to rise.

Charman added: “We’re proud to unveil the latest in a series of initiatives and new services to help PMS and Sesame members improve their customer engagement and create more opportunities to communicate with new and existing clients.

“Advisers are in a unique position to help people regularly review their mortgage and protection needs, and we are fully committed to supporting them every step of the way.”

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