Consumer Duty influencing advice practice, data suggests

Consumer Duty is having a major influence on advice practice, according to data published by the lang cat.

Research by the financial services consultancy found that 72% MPS due diligence exercises had ranked “target market” as the most crucial factor for MPS selection in 2024.

Data from the lang cat’s Analyser MPS software, which assesses all MPS due diligence reports from the past 12 months, showed that advisers do not select primarily on cost. Fees were a vital aspect to assess in CIP spell out CIP selection, the lang cat said, although the real-world user data showed that product design and client suitability are front and centre – with suitability factors occupying seven of the top 10 most important selection criteria.

The lang cat said this suggests that Consumer Duty is having a “considerable influence” on adviser practice.

It matches up with the lang cat’s experience of working with advice firms, where it said there is recognition that Consumer Duty has “moved the dial” on what it takes to perform compliant and thorough product due diligence.

“Our Analyser methodology has always been built around a client needs first philosophy and Consumer Duty brought a whole new dimension to the importance of that,” digital director at the lang cat, Terry Huddart, commented.

“There’s an open debate around whether the MPS sector has become commoditised on cost and performance, but this not what we are seeing. It’s natural to think that, with so many to choose from, cost and performance would be the path of least resistance.

“It’s great to see that advisers are thinking beyond just those aspects and focusing on the vital factors of their own firm’s investment philosophy and target client definitions.”



Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.


Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.