Barclays has announced the appointment of Martin Clift as its new head of intermediary services and transformation.

Clift has worked at Barclays for 35 years specialising in large scale distribution, operations leadership and strategic transformation.

As well as leading global operations teams at Barclays supporting secured retail lending, business banking and wealth, Clift has also provided pan business leadership for key support services, including workforce management, operational rigour and controls plus service and supplier management.

Barclays stated that 2023 marks a “pivotal time” for the UK mortgage market, especially for an intermediary community whose market share is predicted to reach 90% by 2024.

Commenting on the appointment to his new role, Clift stated that Barclays has “long been committed to the intermediary channel” and in delivering the products and service levels which matter for advisers and their clients.

“We are a lender who has collaborated closely with our strategic partners over this time, and I feel privileged to have been offered such a position with a team already in place who are real experts in their field to support me,” he said.

“We have seen just how resilient and robust the UK housing and mortgage markets were in the later part of 2022 and we enter a new year which is likely to generate as many opportunities as it does challenges for lenders and distributors.

“And this is especially apparent for an intermediary market whose levels of experience and expertise will be so highly prized and in such great demand.

“From a distribution perspective, we are always looking to improve our service offering and I am keen to hear feedback from all our key distribution partners about how we can embark on positive change.”

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