Adverse credit impacts mental health for one in two customers

Almost half (48%) of people with adverse credit would say that their current financial position negatively impacts their mental health, according to new research published by Pepper Money.

The specialist lender’s latest Adverse Credit Study found that the number of people concerned their current situation is impacting their mental health climbed saw an increase among those aged between 35 and 44, to 57%.

When it comes to talking about their finances with friends and family, Pepper Money also suggested that opinion is divided.

The findings showed that half (50%) of people with adverse credit said they would be uncomfortable talking to someone they know about their finances, while 42% said they would feel comfortable talking to someone they know.

Pepper Money sales director, Paul Adams, said that one of the objectives of its Adverse Credit Study is to highlight the impact that someone’s financial situation can have on their mental health.

“We should all sit up and take notice that nearly half of people with adverse credit say that their current financial position is negatively impacting their mental health,” Adams commented.

“As with many mental health issues, talking can really help. And, in the case of customers with adverse credit, talking with a professional mortgage adviser can help to put their mind at rest and identify the best way to get their finances back on track.

“Often, taking action to start to resolve any issues can prove a positive step and we are seeing a lot of demand at the moment from customers who are choosing to consolidate and pay down their outstanding debts, either through a remortgage or a second charge mortgage.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.