Aviva customers can now ask Alexa for the value of their pension

Aviva has created a new skill for Amazon’s Alexa, allowing its customers to ask the virtual assistant for the current value of their pension savings.

It comes as research from Aviva found that 33 per cent of people said easier access to their pension balance would increase engagement. Twenty-one per cent of people currently check their pension balance less than once a year.

Customers registered on MyAviva can link the skill to their Alexa account and then ask the voice assistant to tell them the value of their pension pot.

Commenting, Aviva managing director of UK and international digital Blair Turnbull said: “The new Aviva skill transforms the way people can connect with their pension, allowing them to effortlessly find out their latest pension value from the comfort of their home.

“Increasing people’s interest in pension saving will only happen if we make it easy for them to check on their progress. The Aviva Alexa skill and our MyAviva app can really help people take control of their retirement planning.”

There are some people, however, who are already interested in their pension savings as one in 20 (6 per cent) of those surveyed revealed they check their pension balance on a daily basis!

When asked what would make them more engaged in pension saving, the second most popular answer (33 per cent) was to have easier ways to access their pension balance such as a mobile app. Only better education about how pensions work ranked higher (36 per cent).

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.