58% of homeowners put off switching mortgage despite potential savings

Despite homeowners being able to potentially save almost £300 per month by switching mortgage providers, 58% of them are put off by the jargon-filled contracts, revealed data from Habito.

Habito found that this lack of switching, due to the confusing contracts, is costing consumers across the UK an estimated £15.5bn per year.

Research from University of Manchester senior economics lecturer Dr. Peter Backus revealed that households with a GCSE reading level are staying on more expensive mortgage deals for up to 12 months longer than those with a higher-level of education.

“Following the analysis of live (in-market) mortgage deals, my research shows that over half (55%) of mortgage holders could reduce their payments and save nearly £300 per month by switching. As a percentage of their current monthly payment, it's households with an educational reading age of Year 11 (GCSE) or below, who would benefit from switching the most. We also see that these households are more likely to be on variable rate mortgages, leaving them more vulnerable to future changes in the Bank of England base rate,” Backus said.

Additional polling has also found that more than 50% of adults think they have overpaid for something because they signed a contract without fully understanding it.

The statistics illustrated that one in three mortgage holders said they only read up to a quarter of the way through their contract because they were confused by the language it contained. Over half of the respondents said that the legal jargon should be rewritten to make it easier to understand, while 48% said that the terms and conditions needed to be rewritten and the 34% said the explanations of the implications needed rewording.

Habito founder and CEO Daniel Hegarty said: “For too long banks and lenders have bamboozled consumers with over-complicated industry language, meaning people frequently sleepwalk into signing and staying on hellish long-term agreements that aren't in their best interests. Enough is enough.

“Taking inspiration from the food industry, Habito is making itself a "free from" mortgage broker. For us, this means being free from confusing language, industry jargon and ropey customer communications. The fact that almost everyone wants regulation to force contracts to be easier to understand is hugely telling and we plan to campaign for that to happen.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


AI, finfluencers and the future of broking
The mortgage industry is evolving faster than ever. In this MoneyAge video, we examine the opportunities and challenges redefining the broker landscape, from AI-powered lending and changing customer expectations to housing affordability, property supply and the rise of financial influencers. Our guest from Chorley Building Society shares practical insights on what brokers need to do to stay relevant and thrive in a rapidly changing market.

Perenna and the long-term fixed mortgage market
Content editor, Dan McGrath, spoke to head of product, proposition and distribution at Perenna, John Davison, to explore the long-term fixed mortgage market, the role that Perenna plays in this sector and the impact of the recent Autumn Budget

NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.