UK’s big banks still offering low savings rates despite Consumer Duty obligation

The UK’s big banks are continuing to offer easy access savings rates well below the average, according to new Moneyfacts data, despite their continued obligation via the Financial Conduct Authority (FCA) to offer fair value to customers.

Moneyfacts revealed the five biggest banks are all paying less than 2% on their most accessible no-notice accounts, even though over 80% of the market – 292 out of 364 products – currently pay 2% or higher on a £10,000 balance.

These selected accounts, offered by Barclays (1.65%), HSBC (1.98%), Lloyds (1.40%), NatWest (1.74%) and Santander (1.70%), pay an average of 1.69% interest between them. This is down by 1.43% compared to the market average across all currently available easy access accounts.

On top of this, Moneyfacts also suggested these banks’ easy access ISA rates are also less competitive. While HSBC doesn’t currently offer any easy access ISAs to new customers, the remaining four big banks offer an average of 1.62% on their easy access ISAs – less than half the market average of 3.31%.

“Consumer Duty regulations regarding existing products have been in effect since 31 July 2023, meaning companies have had almost a year now to review any previously uncompetitive products, and bring them into compliance with the rules laid out by the FCA,” said Moneyfacts spokesperson, James Hyde.

“Unfortunately, the big five banks are still paying significantly sub-par variable savings rates. Their most accessible no-notice accounts all offer less than 2% interest per annum – putting them all in the bottom fifth of the market.

“Rules regarding closed accounts come into effect this summer, so it remains to be seen if there is more urgency to improve rates going forward.

“As always, customers are encouraged to proactively monitor savings rates, particularly if they’re on a variable rate which providers can adjust on a very reactive basis. People should be prepared to switch if they feel their loyalty is not being adequately rewarded.”



Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.

Air and the role of later-life lending
Content editor at MoneyAge, Dan McGrath, spoke to the chief executive officer at Air, Will Hale, about the later-life lending industry, the importance of tailored advice and how technology and obligations have shaped the sector.


Helping the credit challenged get mortgage ready
A rising number of borrowers are finding it harder to access mortgages due to being credit challenged - whether that’s from historic debts, a county court judgment, or having little to no credit history.

In the latest episode of the Mortgage Insider podcast, Phil Spencer is joined by Eloise Hall, Head of National Accounts at Kensington Mortgages, and Alastair Douglas, CEO of TotallyMoney.

The future of the bridging industry and the Autumn Budget
MoneyAge content editor, Dan McGrath, is joined by head of marketing at Black & White Bridging, Matt Horton, to discuss the bridging industry, the impact of the Autumn Budget and what the future holds for the sector.