Royal London urges taxpayers to double-check income tax

Approximately 460,000 people in the UK chased HMRC for refunds on overpaid income tax in the year 2018/19, according to an FOI by Royal London.

The mutual insurer has urged taxpayers to double-check whether they may have overpaid tax.

Royal London noted some of the reasons that HMRC gives for overcharging people income tax – such as someone changing jobs in the year, or being subject to changes to taxable benefits – which might result in an overpayment of tax.

Royal London’s FOI called on HMRC to reveal how many requests for refunds of interest earned on PPI claims it had received, either in total or by tax year, as well as the total value of these refunds.

“Nearly half a million people tried to get overpaid income tax back from HMRC in the last tax year,” commented Royal London personal finance specialist, Becky O’Connor. “This goes to show it’s a good idea not to assume the taxman is always right about what he says you owe.

“Always check your tax statement for the year and keep a note of any unusual changes to your income that might mean you have overpaid.”

Another reason that the insurer highlighted for those applying for a refund could be over tax paid on interest received as part of PPI compensation payouts.

PPI payments include annual interest of 8% to compensate claimants for the years when they were out of pocket as a result of being mis-sold a PPI policy.

O’Connor added: “If you have received a payout for PPI compensation, it is worth checking the statement for details of any tax paid on the interest element of your refund. If it was and tax was not due because the interest income was within your personal allowance or you are a non-taxpayer, you may be entitled to request a refund.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.