Leasehold homeowners being ‘unfairly treated’

Leasehold homeowners have been unfairly treated while prospective buyers have been misled by housing developers, according to the Competition and Markets Authority (CMA).

The CMA revealed it had seen evidence that people had been misled about the cost of converting their leasehold to freehold ownership.

When buying their home, the authority said that some people were told the freehold would cost only a small sum, only to find this price would increase by thousands of pounds with little warning.

The authority also suggested prospective buyers were not being told upfront that a property was leasehold, and that some developers were failing to explain the differences between leasehold and freehold when directly asked. The CMA suggested some even tell potential buyers that there is no difference.

Furthermore, the CMA indicated concerns that homeowners are having to pay escalating ground rents – which in some cases can double every 10 years – an increase that can be built into contracts, meaning people can often struggle to sell their homes and find themselves trapped.

“We have found worrying evidence that people who buy leasehold properties are being misled and taken advantage of,” CMA chief executive, Andrea Coscelli, said.

“Buying a home is one of the most important and expensive investments you can make, and once you’re living there you want to feel secure and happy. But for thousands of leasehold homeowners, this is not the case.

“We’ll be looking carefully at the problems we’ve found, which include escalating ground rents and misleading information, and will be taking our own enforcement action directly in the sector shortly.”

Responding to the CMA’s announcement, UK Finance director of mortgages, Jackie Bennett, added: “The inappropriate use of leasehold and the detrimental impact it can have on homeowners has been an area of concern for lenders.

“Leasehold is an appropriate tenure in the right circumstances, for example where properties have shared services or are built on land with specific restrictions but it’s crucial it works in the best interest of homebuyers, now and in the future.

“It’s therefore good to see the CMA taking action where unfair practices have been identified. This sends a clear signal that the terms of leasehold should be clear and transparent and that leaseholders should be treated fairly.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.