Financial services sector losing workers due to ‘high pressure’

More than three in 10 of financial services and banking professionals (31%) are planning to leave the industry due to high pressure, a new report by LemonEdge has revealed.

The accountancy platform for the private capital and venture capital industry found that a further 31% of banking and finance professionals are also planning to leave their current role because of high pressure, although indicated they will stay within the same industry.

LemonEdge’s findings were based on a study of 300 UK-based workers in banking and financial services carried out in April. The accountancy platform said the upcoming exodus from the industry will risk “valuable talent leaving the sector in record numbers”, and stems from increasing levels of burnout – which has worsened for many employees since the pandemic.

The research suggested that some workers have experienced the positive benefits of hybrid working, and even decreased levels of burnout, although a third (33%) of financial services and banking professionals stated that levels of burnout have increased due to changes in the work environment since the pandemic and working from home hybrid model. Within this, one in six (14%) suggested that burnout has increased exponentially.

LemonEdge co-founder and CEO, Gareth Hewitt, commented: “An exodus of industry professionals is a sure sign that levels of burnout have reached an unacceptable scale. Any experience of burnout is serious and with thousands of employees planning to leave the industry as a direct result of high pressure, it should be a clear warning to firms before they risk losing valuable talent.

“The risk of burnout to employers is huge, and there are simple measures firms can introduce to reduce the risk of burnout, making the lives of their employees' much simpler, easier, and with less stress.”

When uncovering why workers are planning to leave their positions in record numbers, LemonEdge found that financial services employees cited a heavy workload (42%) as the main contributor to feeling heightened pressure within their role. This was closely followed by manual processes (36%), long working hours (32%), tight deadlines (26%), and increasing demands from management (25%).

Overall, one in six (15%) financial services workers said they feel as though they can no longer continue or have the desire to continue in their role within the industry – a figure that climbed to 21% of males.

Hewitt continued: “Firms need to be aware of the impact absenteeism and presenteeism will have on both their employees and business productivity. Just because you’re working from home, or in a hybrid model, doesn’t mean you can't enjoy time off. With one in four (23%) asking for faster or improved technology to eliminate manual processes, firms need to look at their approaches to improve the lives of their staff.

“In this day and age, technology, not only can but should, provide the automation and flexibility that can contribute to reduced stress, reduced working hours, and lower risk of burnout.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.