Twenty7tec launches upgrade to RESEARCH platform

Twenty7tec has launched ADAPT, a premium upgrade to its RESEARCH platform designed to help advisers stay ahead of product withdrawals, rate changes and criteria shifts in the mortgage market.

The platform had more than 31,000 live products and over 300 individual lender changes recorded in January alone, with tens of thousands of separate product amendments, as the scale of market movement continues to intensify.

ADAPT has been built as a proactive monitoring solution and continuously tracks advisers’ recommended products from the point of sourcing through to submission, reducing the risk of sudden market changes.

Twenty7tec stated that in a market where lenders can amend pricing, fees or criteria at short notice and with regularity, ADAPT ensures advisers are automatically alerted when a selected product is impact.

The tool provides active case monitoring with up to 12 months of rolling coverage, delivering daily digests that highlight rate, fee and criteria changes.

Alerts are also fully documented, creating a clear digital audit trail that demonstrates ongoing suitability monitoring and strengthens compliance processes.

Twenty7tec said the launch of ADAPT reflects its continued focus on supporting advisers with technology that is proactive rather than reactive, and simultaneously delivers efficiencies and strengthens the customer experience.

Chief customer officer at Twenty7tec, Nathan Reilly, stated: "Advisers are operating in a market where product withdrawals and pricing changes can happen at any point in the advice journey. ADAPT is about giving them confidence and control in that environment.

"By proactively monitoring recommended products and flagging changes in real time, we’re helping advisers protect their pipeline, reduce unnecessary rework and deliver a smoother experience for their clients. It protects advisers against volatility while saving valuable time, which is exactly what advisers need in a fast-moving market."



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