LMS has announced that it has increased the digital capability of its charge registration tool, marking the first step in a redesign of its registration processing and oversight.
The first stage of the conveyancing services provider’s programme is to improve the registration process for law firms, so they can update LMS indirectly through their own CMS provider, digitally.
Following feedback from law firms, LMS has invested in a series of integrations with third parties, building a series of connectors to allow for these updates, with all the necessary API developments done behind the scenes to make the process simple to adopt, limiting any technical changes firms need to take.
The enhancement of the tool ensures continual compliance with lender post-completion requirements and streamlined communication and collaboration between the lender and the firm.
Additional developments will take place this year to increase efficiency and digitalisation of the conveyancing journey. They will also seek to utilise the developments being made by HMLR and other stakeholders to further simplify the process and improve how they communicate when required.
Chief operating officer at LMS, Ian Robinson, said: “We exist to drive efficiencies and improve the conveyancing journey for all stakeholders, but we can only do that by listening to feedback from law firms and addressing the pain points they are experiencing. Charge registration is one of those, and by introducing digital update capabilities we hope we have taken a significant step to address this frustration. We appreciate that notifications and requests for updates create additional work particularly when they aren’t necessarily aligned with market conditions.
“But, as ever at LMS, we don’t stop here! This is just the first iteration of many – the team is currently looking at automating HMLR services to further assist law firms and, eventually, embedding those services within our e-COT platform. We are defining these regular updates across 2023, and the road ahead is full of exciting new digital services that aim to support lenders, law firms and other key stakeholders. LMS takes pride in ensuring such tools are innovative, collaborative and remain accessible to all.”
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