VAS Group launches next generation of cloud-based portal

VAS Group has launched the next generation of its VAS Panel service dashboard, a cloud-based interactive portal for lenders, specialist distributors and brokers.

The group revealed the dashboard will improve the valuations management processes for its users, allowing them to automatically request a valuation quote, instruct their chosen surveyor and then follow the process from start-to-finish with access to all notes – both external and internal.

The user will be able to search and manage all ongoing valuations from one screen – with clear sub sections to indicate which stage the valuation is at in the VAS process – and VAS Group indicated it will enable immediate communication between the user and VAS staff.

VAS Group added that an internal, ongoing quality assurance programme will check the accuracy of reports before being returned to the client, helping to reduce property specific lending risks.

“The introduction of the dashboard is part of our ongoing commitment to make the customer journey as efficient as possible,” VAS Group joint co-founder, Stephen Todd, commented. “It serves as a simple ‘one-stop-shop’ which simultaneously enables us to capture all of our clients’ requirements, to ensure our valuers provide the most accurate quotes and service delivery.”

Joint co-founder at VAS Group, Gina May, added: “We have worked hard to create an efficient product that is designed to provide full transparency and visibility of the valuation process.

“It allows lenders’ underwriters, case managers and BDMs to have full visibility of the valuation process so they can manage their clients’ expectations – whilst being able to interact with us, easily gain quotes and make instructions.”

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