MorganAsh has made enhancements to the MorganAsh Resilience System (MARS) by adding greater customisation to customers’ vulnerability assessments and flexibility across the platform to support firms across different sectors.

MARS offers tailored versions of the platform and settings to ensure that it can work with any financial services company.

This includes recommended assessment sets that are specific to each industry sector, including mortgages, financial advice, credit and building societies.

Upgrades to the support services provider’s system will now enable integration with existing systems, using modern APIs with a range of supported toolsets.

The MARS cloud-based system can be used as a standalone system, fully integrated with existing customer portals, platforms and CRMs. Alternatively, firms can blend solutions, integrating the functionality they need for specific terms, allowing firms to integrate vulnerability assessments and monitoring tools into both new and existing customer journeys.

The news comes after MorganAsh made significant upgrades its platform’s algorithms, allowing users to better record, measure and support those clients who have multiple vulnerabilities and experience multiple life events, such as moving house and separating, while still generating a single resilience rating.

Managing director at MorganAsh, Andrew Gething, said: “Rather than a static system, MARS continues to benefit from a full range of developments and upgrades. Alongside our own pipeline of enhancements, we stay close to our clients and users and welcome feedback to ensure the system offers what they need. Following our major upgrade to better track multiple vulnerabilities, it is great to unveil further improvements that make MARS more flexible than ever to work with any financial services company.

“Customising our approach to assessments means we can be flexible to the needs and requirements of businesses in every sector, while enhancing integration means we can equip more firms with powerful vulnerability management with minimal friction. As a standalone platform or integrated into existing systems, firms unlock the benefits of MARS, whether it’s consistency of data and reporting, recommendations of support needs, benchmarking against peers – all in a way that is secure, GDPR compliant and delivers a real competitive advantage.”

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